Privacy Policy

1. Introduction

DocForms, LLC ("DocForms," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services.

By accessing or using DocForms, you agree to the terms of this Privacy Policy and our Terms & Conditions.

2. Information We Collect

We may collect and store the following types of information:

2.1 Information You Provide

• Account Information: Name, email address, password, and professional details when you register for an account.
• Uploaded Documents: Files, forms, or other materials you submit through our platform.
• Communication Data: Information you provide when contacting us via email, chat, or support forms.
• Payment Information (if applicable): Limited billing or transaction data processed securely through third-party payment providers.

2.2 Information Automatically Collected

• Technical Data: IP address, browser type, operating system, device identifiers, and usage statistics.
• Cookies and Tracking: We use cookies and similar technologies to improve functionality, remember preferences, and analyze site usage.

2.3 Information from Third Parties

We may receive limited data from trusted service providers (e.g., analytics or hosting partners) to enhance performance and maintain security.

3. How We Use Your Information

We use your information to:

• Operate, maintain, and improve our services.
• Create and manage user accounts.
• Process and store uploaded documents.
• Communicate with you about your account, updates, or support inquiries.
• Ensure security and prevent fraud or unauthorized access.
• Comply with legal obligations and resolve disputes.

We do not sell or rent your personal information to any third party.

4. Data Storage and Security

• DocForms uses Google Cloud Platform (GCP) for secure data hosting and storage.
• We implement encryption, firewall protection, and access controls to safeguard your data.
• Despite our efforts, no system can guarantee absolute security. You acknowledge that data transmission and storage carry inherent risks.
• You are encouraged to maintain backups of your important documents.

5. Sharing of Information

We may share information only in the following circumstances:

• With Service Providers: Trusted third-party vendors (e.g., hosting, analytics, or support) that help us operate our services.
• For Legal Reasons: When required by law, subpoena, court order, or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with third parties if you explicitly authorize it.

All third parties are bound by confidentiality and data protection obligations consistent with this Privacy Policy.

6. Retention of Data

• We retain personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
• If you delete your account, we may retain limited records for audit, compliance, or security purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time (if applicable).
• Request that we restrict processing of your data.

You can exercise these rights by contacting hello@docforms.co.

We will respond within a reasonable timeframe and in accordance with applicable law.

8. Cookies Policy

DocForms uses cookies to enhance your experience.

Cookies may be used for:

• Authentication and login management.
• Analytics to understand how users interact with our platform.
• Remembering user preferences.

You can control cookie settings through your browser, but disabling them may affect functionality.

9. Data of Children

• DocForms is not intended for use by individuals under 18 years of age.
• We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at legal@docforms.co for prompt removal.

10. Third-Party Links

• Our website may include links to external websites or integrations operated by third parties.
• We are not responsible for their content, privacy practices, or policies.
• We encourage you to review the privacy policies of any external sites you visit.

11. Updates to This Policy

• DocForms may update this Privacy Policy periodically.
• When we do, we will revise the "Last Updated" date above.
• We encourage you to review this page regularly to stay informed about how we protect your data.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

• For general inquiries: hello@docforms.co
• For legal or compliance matters: legal@docforms.co