Operations

The Staffing Math Is Not Improving. What ASCs Can Control.

September 12, 2023 8 min read Workforce

The National Council of State Boards of Nursing reported earlier this year that approximately 100,000 nurses left the profession during the pandemic. Hospital and outpatient labor expenses rose 20.8 percent between 2019 and 2022. The Bureau of Labor Statistics projects roughly 203,000 nursing position openings per year through 2031, driven by retirement and replacement. None of this is going to be fixed by a single hiring cycle.

For ASC administrators, the temptation is to treat the staffing problem as a recruiting problem. It is partly that. But the levers a recruiter can pull are limited by the supply of credentialed clinicians in a regional market, and most centers have already pulled them. The levers an administrator can pull internally are different, and they get less attention because they are unglamorous.

What centers cannot fix

The pipeline math is structural. Nursing school capacity is bottlenecked by faculty shortages the AACN has been documenting tens of thousands of qualified applicant rejections per year due to insufficient teaching capacity. Mid-career exits are driven by burnout factors that no single employer can address. Wage compression at the staff RN level is a regional dynamic. None of these have a six-month fix.

Centers that frame their staffing strategy around solving these issues will spend money on signing bonuses and recruiter contracts that produce marginal returns. The returns on internal operations are higher.

What centers can fix

Three things are within an ASC direct control, and all three are documentation-shaped rather than recruiting-shaped.

1. Onboarding that actually reduces time-to-competency

The cost of a clinical hire is not the signing bonus. It is the months between hire date and the point at which the new hire is contributing at full case-load capacity. Centers with documented, structured onboarding move that curve forward by weeks. Centers running ad-hoc shadowing programs move it backward.

The components that distinguish a structured program from an ad-hoc one are not exotic: a defined skills checklist per role, a named preceptor with explicit responsibility, weekly competency check-ins with documented outcomes, and a clear definition of completed orientation tied to verified skill demonstrations rather than calendar days.

2. ASC-specific training libraries

Generic clinical training does not address the workflows that make an ASC different from a hospital floor high case turnover, narrow specialty mix, tight pre-op and PACU timing, and the specific equipment and instrument sets the center actually uses. Training built for an inpatient unit underprepares staff and produces inefficiency that compounds across every case.

An ASC-specific training library is not a content moonshot. It is, at minimum, role-based modules for circulating, scrubbing, pre-op, PACU, and reprocessing that reflect the center actual policies, the actual equipment in use, and the actual case mix. Built once, maintained quarterly.

3. Competency records that do not disappear when someone leaves

This is the failure mode most centers do not see until it costs them. Competency documentation that lives in a manager filing cabinet, a shared drive folder, or an HR system that was not designed for clinical records walks out the door when that manager leaves. The new manager rebuilds the system, often badly, and the center loses six months of credibility with surveyors.

The fix is to treat competency records as an institutional asset, not a managerial one. Every annual competency, every skill verification, every continuing education credit needs to be stored against the staff member record in a system the center controls, with audit-grade access logging and retention rules that survive personnel changes.

Quick win

Ask three managers to produce the current annual competency record for one randomly named staff member. Time how long it takes and how consistent the formats are. The variance tells you exactly how much of your competency program is institutional and how much is personal.

The credentialing and privileging adjacency

For clinical staff who carry privileges or specialty certifications, the documentation discipline is even more important. Lapsed BLS, expired specialty certs, and missing competency reassessments are among the most common survey findings, and they cluster around centers that lost their credentialing coordinator and never quite replaced the institutional memory.

The structural answer is the same as for competency records: the data lives in the center system, with expiration tracking and renewal workflows that do not depend on any single person remembering to run a report.

What this adds up to

The macro staffing picture is not going to improve in 2024 or 2025. Centers that treat that as a recruiting problem will keep paying recruiting prices. Centers that treat it as an internal operations problem onboarding speed, training quality, documentation durability buy themselves a measurable margin against the macro picture. The math works whether or not the labor market does.

How DocForms helps

Staff Records centralizes the per-employee record so that competencies, training completions, licenses, and certifications live in one system the center owns, not in whatever folder structure the previous manager preferred.

Learning Management hosts role-based onboarding sequences and the ASC-specific training library, with completion tracking that converts the new hire shadowed for two weeks into a defensible competency record.

Credentialing and Privileging tracks expiration dates, renewal workflows, and primary source verifications so that the credentialing function continues to operate at full capability through personnel changes.